People first. Always.
A little help. A lot of care.
From your first quote to your final payout, we're here to make things easy. Call, email or send us a message, and a real person will help you with the next step.
- Mon–Sat9 AM – 7 PM
- BengaluruService hub
- Doorstep pickupIn supported areas
How can we help?
Leave us a message. Our team will take it from here.
Help desk
Fast routes to the right Cashit team
For quicker support, include your device model, quote ID, pickup city and registered phone number.
Service hub
Bengaluru, Karnataka
Doorstep pickup in supported areas
Support hours
Mon–Sat, 9 AM – 7 PM
Sunday: limited assistance
At home in Bengaluru.
At your doorstep, too.
Our Bengaluru team coordinates your pickup and device inspection, helping you move from quote to payout.
How we help
From first message to final payout
Four simple steps, with a real person on the other end.
-
Reach out
Call, email or send a message with your quote or order ID.
- Call or email us Monday to Saturday, 9 AM to 7 PM
- Send the contact form on this page at any time
- Add your device model and pickup city
-
We review
Our team checks your device, pickup and payout details.
- We find your quote or order
- We read the details you shared
- We ask if we need anything else
-
We guide you
Get help with quotes, pickup changes and payouts.
- Questions about your quote
- A new pickup date or time
- Help with your final payout
-
Sorted
Follow progress in the Cashit app until everything is done.
- Check the latest status in the app
- Keep your quote or order ID for any follow-up
- Still need help? We're a call away
Before you reach out
Keep these details handy
Sharing a few details up front helps us resolve things faster.
- Quote ID or order ID
- Device model
- Pickup city
- Registered phone number
- Latest status screenshot from the Cashit app
No ID to hand? Share your registered phone number and device model.
Choose your route
Reach us the way you prefer
Why customers trust us
Support you can count on
Selling a device should feel simple and safe. Here is what you can expect every time you reach out.
Secure payouts
Paid directly to your bank account.
Doorstep pickup
Hassle-free and safe, from your door.
Instant quotes
Know your device's value in seconds.
Real people
The Cashit team, Monday to Saturday, 9 AM to 7 PM.
Explore more
More from Cashit
Looking for something else? These pages may help.
A few answers, before you ask.
Quick help for the little things on your mind.
You can contact Cashit through our online contact form, email support, or customer support phone number. Our team is available to assist with quotes, pickups, payments, and general inquiries.
For faster assistance, please include your registered phone number, device model, quote ID, order ID, and pickup city whenever available.
Yes. If you need to change your pickup date or time, contact our support team as soon as possible and we'll help arrange a new schedule.
You can check the latest status through the Cashit app or contact our support team with your quote ID or order ID for assistance.
Cashit aims to respond to customer inquiries as quickly as possible during support hours. Response times may vary depending on inquiry volume and the nature of the request.