Privacy Policy

We may collect information that you provide directly when using Cashit, including your name, mobile number, email address, pickup address and other information required to provide our Services.

We may also collect transaction-related information, device details, payment-related information and communications between you and Cashit.

Depending on the Service you use, information you provide may include:

• • Name and contact information.
• • Mobile number and email address.
• • Pickup or transaction address.
• • Device ownership and transaction details.
• • Information submitted through forms, support requests or other communications.

When you offer a device for sale through Cashit, we may collect information relating to that device for valuation, verification, fraud prevention and transaction processing.

This information may include device brand, model, storage capacity, colour, condition, battery information, serial number, IMEI, hardware functionality, diagnostic information and other relevant device characteristics.

We may maintain information relating to transactions conducted through Cashit, including quotations, final valuations, inspection results, pickup information, transaction status, payment records and associated device information.

Transaction records may be retained where reasonably necessary for operational, accounting, fraud prevention, dispute resolution or legal purposes.

Information collected through Cashit may be used to:

• • Generate device quotations and valuations.
• • Schedule and manage device pickups.
• • Verify devices and transaction information.
• • Complete payments and transactions.
• • Provide customer service.
• • Communicate transaction updates.
• • Detect or prevent fraudulent activity.
• • Maintain and improve our platform.
• • Comply with applicable legal requirements.

Payment information may be collected or processed where necessary to complete a transaction.

Depending on the payment method, transactions may be processed directly or through banks, payment networks, payment gateways or other authorised service providers.

We may retain limited payment-related transaction records where required for reconciliation, accounting, fraud prevention or compliance purposes.

When you schedule a device pickup, we may collect the address and location information you provide so that the pickup can be scheduled and completed.

Relevant address information may also be shared with authorised employees, pickup personnel or logistics service providers where necessary to complete your requested service.

Where reasonably necessary, Cashit may request information or documentation to verify the identity of a seller, ownership of a device, transaction details or other relevant information.

Verification information may be used to prevent fraud, protect Cashit and its users, investigate disputed transactions and comply with applicable legal requirements.

Before handing over a device, you should back up any information you wish to keep and remove your personal information from the device.

You should remove personal accounts, SIM cards, memory cards, disable applicable device locks and, where appropriate, complete a factory reset before the transaction is completed.

Cashit does not guarantee the preservation or recovery of personal information remaining on a device after it has been submitted or sold.

When you use our website, certain technical information may be collected automatically.

This may include browser type, device type, operating system, IP address, pages viewed, referring pages, approximate location derived from technical information, interaction data and other website usage information.

Cashit may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the platform, measure performance and improve our Services.

Some cookies may be required for essential website functionality, while others may relate to analytics, preferences or marketing where applicable.

Your browser may allow you to restrict or delete cookies. Disabling certain cookies may affect some website features.

We may use analytics services to better understand website traffic, user behaviour, platform performance and how our Services are used.

Analytics information may help us improve navigation, performance, device-selling journeys and other user experiences.

Where permitted and, where required, with your consent, Cashit may send information about offers, promotions, new services, campaigns or other marketing communications.

You may opt out of promotional communications using the unsubscribe or preference options provided in the relevant communication.

Transactional or service-related communications may still be sent where necessary to complete or manage a transaction.

We may share information with service providers where reasonably necessary to operate our Services.

These may include logistics or pickup providers, payment processors, technology providers, communication services, hosting providers, verification providers, analytics providers and professional advisers.

Information shared with such providers should be limited to what is reasonably necessary for the relevant service.

Cashit does not sell your personal information to third parties in exchange for payment.

Information may nevertheless be shared with authorised service providers or other parties where necessary to provide our Services, protect against fraud, complete transactions or comply with applicable law.

Cashit may disclose information where required by applicable law, legal process, court order or a lawful request from a competent government, regulatory or law-enforcement authority.

We may also use or disclose information where reasonably necessary to prevent fraud, investigate suspected unlawful activity, protect users, enforce our Terms or defend our legal rights.

Cashit takes reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, misuse, disclosure or loss.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Users should also take appropriate steps to protect their own accounts, devices and communications.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining transaction records, preventing fraud, resolving disputes and satisfying legal, accounting or regulatory requirements.

Different categories of information may be retained for different periods depending on their purpose and applicable legal obligations.

Subject to applicable law and the nature of your request, you may have rights relating to your personal information, including the ability to:

• • Request access to your personal information.
• • Request correction of inaccurate information.
• • Update certain personal information.
• • Request deletion where deletion is permitted by applicable law.
• • Withdraw consent where processing is based on consent, subject to applicable requirements.
• • Manage marketing preferences.

Certain information may need to be retained despite a deletion request where retention is required or permitted for legal, fraud prevention, transaction, accounting or dispute-resolution purposes.

Cashit's device-selling Services are intended to be used by persons legally capable of completing the relevant transaction or by an authorised parent, legal guardian or other legally authorised representative.

We do not knowingly intend to collect personal information from children in circumstances where such collection is prohibited by applicable law.

Our platform may contain links to third-party websites, applications or services.

Cashit is not responsible for the privacy practices or content of third-party services. You should review the privacy policies of those services before providing personal information to them.

If Cashit undergoes a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices or applicable requirements.

The updated Privacy Policy will be published on the Cashit platform with a revised "Last Updated" date.

Cashit handles personal information subject to applicable laws and regulations in India relating to privacy, electronic transactions, digital services and data protection.

Nothing in this Privacy Policy is intended to limit any privacy or data-protection rights that cannot lawfully be limited.